The ticket management system at Protégé Global combines all the tools that are necessary to assure seamless and efficient analysis of customer inquiries. The more you automate your service reps, the more it can focus on what is primary, thus creating customer relationships that are beyond exceptional. Our support ticketing system enables you to get your processes automated so that they are best managed via system driven resources, so you and your service team focuses on engaging customers and helping them to get the most out of your product or brand.
Ticket Automation & Workflows
Customized Ticket Page
Custom Properties, Statuses & Fields
Ticket Collision Prevention
Mobile Agent Tools